A healthcare or community website carries an unusual weight. The visitor is often anxious, sometimes very anxious — they are looking for a care home for a parent, a GP after moving house, a search-and-rescue protocol they suddenly need. The site has to be calm, factual, easy to read on a phone, and genuinely informative rather than promotional. Over the years we have built websites for healthcare bodies, community charities and care homes across Devon and as far away as Western Australia, and the design discipline is the same in every one. This is a tour through those builds.
Sustainable Healthcare Coalition — COP26, carbon calculators, and a national reach
The Sustainable Healthcare Coalition at shcoalition.org is one of the more substantial projects on our books — we have managed and developed the site over several years. The Coalition works with NHS bodies, manufacturers and clinicians on reducing the carbon footprint of healthcare delivery. The site reached its highest profile around COP26, when Coalition speakers were on the conference programme and the website needed to handle a sharp spike in attention. We also built and host an associated tool, the in-centre haemodialysis carbon calculator at shcpathways.org — a calculator that uses Gravity Forms to capture inputs and Gravity View to render the results as a graph for clinicians and procurement leads. The webinar launching the calculator drew a strong sign-up response. That kind of project — calculator, data capture, graphical output, all running on WordPress with no custom backend — is a useful demonstration of how far Gravity Forms can be pushed for a serious technical audience.
Dartmoor Search and Rescue Team, Ashburton
Dartmoor Search and Rescue Team Ashburton at dsrtashburton.org.uk is one of the most rewarding builds we have done. The team are volunteers who turn out in the worst weather Dartmoor can produce; their previous site ran on Joomla and we migrated it across to WordPress by hand — a long, careful job because the historical content (training posts, callout reports, donor pages) all needed to land cleanly without losing the URLs that had built up trust signals over years. The new site is faster, easier for the team to update from the field, and gives the charity a stronger fund-raising platform. Devon work like this is the part of the job we are happy to talk about.
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Contact HereMoretonhampstead Sports and Community Centre
Moretonhampstead Sports and Community Centre at moretonhampsteadsportscentre.co.uk is the village's hub for fitness classes, hall hire and community events — the kind of facility the Dartmoor edge-of-moor villages depend on. We rebuilt their site to handle the booking calendar, hall-hire enquiries and the news of the next coffee morning all in one place. Volunteer-run venues need a CMS that the next committee can pick up without a handover document, which is why we lean on WordPress for these.
Morecare and Coombes Wood House — Devon care homes
Two Devon care home builds sit at the more sensitive end of our portfolio. Morecare at morecare.org.uk is the Moretonhampstead-area domiciliary and residential care service — full case study at our Morecare website piece. Coombes Wood House at coombeswoodhouse.co.uk is a care home in a rural setting between Kingsteignton and Bishopsteignton — full case study at our Coombes Wood House piece. Care home websites have to walk a careful line: warm enough that a worried family member feels welcomed, but factual enough that they can quickly find fees, CQC information and visiting policy. Stock photos are always wrong; the site has to use the real building, the real garden and (where consent allows) the real residents.
Fremantle Family Doctors, Western Australia
The international piece in this cluster is Fremantle Family Doctors at fremantlefamilydoctors.com.au — a GP practice in Perth, Western Australia. The pattern is the same as for any UK practice site: clear new-patient registration path, clear list of services with their plain-English names, clear opening hours and out-of-hours arrangements. The site coordinates around an Australian time zone but the design discipline travels.
What healthcare and community organisations need from a website
A few principles run through all eight of these sites. Calm design. Generous spacing, readable type, no novelty. Plain English. "Domiciliary care", "haemodialysis", "controlled drug" — these terms have to be on the page where they belong, but never as the only way to find what you need. Real photographs. The actual building, the actual team. Mobile-fast pages. Anxious visitors leave fast sites less often than they leave slow ones. Accessibility taken seriously. Colour contrast, alt text on every image, headings used in order, forms with proper labels. Donate or contact in two clicks. For charities, the donate button is the conversion. For care homes, it is the enquiry form. For SAR teams, it is both. The site has to make the right action one obvious tap away.
If you run a healthcare provider, charity or community organisation in Devon and the website is starting to feel its age, we are happy to look at it honestly. Sites from £250, with a £300 per month retainer covering hosting, security, content updates and accessibility checks. Call or WhatsApp 07887 988780.