Privacy Policy

Privacy Policy

This privacy policy explains how Shout Websites Ltd (Company Number 08747403) collects, uses, and protects your personal information when you use our website or engage our services.

Who We Are

Shout Websites Ltd is a web design, hosting, and digital marketing company based in Newton Abbot, Devon. Our contact email is info@shoutwebsites.com and our phone number is 07887 988780.

What Data We Collect

We may collect your name, email address, phone number, and business details when you contact us through our website forms, by email, by phone, or by WhatsApp. If you are a hosting client, we also hold domain registration details and technical account information necessary to provide our services.

How We Use Your Data

We use your personal data to respond to your enquiries, provide our website design and hosting services, send invoices and service communications, and communicate with you about your account or project. We do not use your data for marketing purposes unless you have specifically opted in.

Legal Basis for Processing

We process your data on the basis of legitimate interest when you contact us with an enquiry, and on the basis of contractual necessity when you engage our services. Where we send marketing communications, we do so only with your explicit consent.

Data Sharing

We do not sell your personal data to anyone. We may share your data with domain registrars and hosting providers where necessary to deliver our services, payment processors to handle invoicing, and third-party tools such as Google Analytics on our website. All third parties we work with are required to handle your data in accordance with applicable data protection laws.

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. For enquiries that do not result in a contract, we typically delete personal data within 12 months. For clients, we retain data for the duration of our business relationship and for six years afterwards for accounting and legal purposes.

Your Rights

Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data where there is no compelling reason for continued processing, object to processing based on legitimate interest, request restriction of processing, and request data portability.

To exercise any of these rights, please contact us at info@shoutwebsites.com or call 07887 988780.

Cookies

This website uses cookies for essential functionality and, where enabled, for analytics through Google Analytics. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page.

Last updated: February 2026